Haibike Recalls Electric Bicycles Due to Fall Hazard
Home product recall 17-114. Announced by CPSC on Mar 23, 2017.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Mar 23, 2017. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 250 (in addition, 17 were sold in Canada) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on “Current recalls” on the right side of the page for more information.
Which ones are recalled?
This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination (‘HAERA’ followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray ‘HAERA’ followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White
About 250 (in addition, 17 were sold in Canada) units, as CPSC gives them.
Electric bicycles.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 7 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Haibike XDURO Urban model year 2014 electric bicycle
- Haibike XDURO Urban model year 2015 electric bicycle
- Haibike XDURO Urban RC model year 2016 electric bicycle
- Haibike XDURO Race model year 2014 & 2015 electric bicycle
- Haibike XDURO Superrace model year 2014 & 2015 electric bicycle
- Haibike XDURO Race S RX model year 2016 electric bicycle
- Haibike XDURO Urban S RX model year 2016 electric bicycle
Who made and sold it?
- Imported by Haibike, Denver, Colo., owned by Accell North America.
- Independent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.
- Made in Germany and Taiwan, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.