S.R. Smith Recalls Helix Pool Slides Due to Fall Hazard
Home product recall 17-098. Announced by CPSC on Feb 28, 2017.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Feb 28, 2017. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 800 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
A child can fall off the side of the slide before reaching the pool entry point, posing a fall hazard that can result in serious injury.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on “Helix Slide Info” for more information. Consumers can also email the firm at helixslideinfo@srsmith.com.
Which ones are recalled?
This recall involves Helix residential pool slides with serial numbers from SR-HX13-01001 to SR-HX13-01488 and SR-HX14-01001 to SR-HX14-01602. “S.R. Smith,” “Helix” and the serial number can be found on the product label located on the top right side of the slide near the staircase rail. The recalled slides are 7 feet, 4 inches tall at the highest point and have a helix (corkscrew) shape to its slide or flume.
About 800 units, as CPSC gives them.
Helix pool slides.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Distributed by S.R. Smith LLC, Canby, Ore.
- In The Swim, Leslies Swimming Pool Supply, SCP Distributors and other pool product distributors nationwide and online at Amazon.com and Intheswim.com between May 2013 and March 2015 for about $3,000.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received 16 reports of users falling from the slide, resulting in 15 reports of injuries including a 4-year-old girl who sustained a concussion. Other reports included damaged/loosened teeth, cuts to the chin that required stitches, bruising and scrapes.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.