Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard
Home product recall 17-056. Announced by CPSC on Dec 20, 2016.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Dec 20, 2016. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 166,000 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on “Power Supply Recall” for more information.
Which ones are recalled?
This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units: Printer Model Zebra Power Supply Unit Part Number Power Supply Unit Type GK420d 808099-001 70W Brick GK420t 808099-001 70W Brick GX420d 808101-001 100W Brick GX420t 808101-001 100W Brick GX430d 808101-001 100W Brick GX430t 808101-001 100W Brick GT800 808099-001 70W Brick GT810 808099-001 70W Brick GT820 808099-001 70W Brick GT830 808099-001 70W Brick HC100 808099-003 70W Brick (Medical Brick) P1XX 808099-002 70W Brick ZXP3 808101-001 100W Brick
About 166,000 units, as CPSC gives them.
Power supply units for Zebra brand thermal printers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 7 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Power supply unit
- PSU 808099-001 used with GK420 D/T, GT800 Series, and ZP455 Printers
- PSU 808101-001 used with GX420 D/T, GX430 D/T, ZXP3 Printers
- PSU 808099-002 used with P100 Series Printers
- PSU 808099-003 used with HC100 Printers
- The part number is printed under the bar code at the top of the box.
- The date code (D/C) is printed on the bottom label on the box.
Who made and sold it?
- Made by FSP Group, Taiwan.
- Imported by Zebra Technologies Corp., Lincolnshire, Ill.
- Distributed by Zebra Technologies Corp., Lincolnshire, Ill.
- Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010 through June 2012 for between $400 and $4,750 with Zebra printers and for about $11 as an aftermarket accessory.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.