Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard
Home product recall 17-044. Announced by CPSC on Dec 6, 2016.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Dec 6, 2016. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The glass can separate from the frame during hurricane conditions, posing an impact injury hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at 65impactproducts@atriumwindows.com or online at www.atriumwindows.com and click on “Safety Alert” for more information.
Which ones are recalled?
This recall involves SafeHarbor Series 65 and 265 vinyl impact windows that are custom manufactured and installed by contractors to meet building specifications and vary in size and shape. The windows are installed with a removable label with the “SafeHarbor” brand name on it.
About 580 units, as CPSC gives them.
SafeHarbor vinyl impact windows.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Atrium Windows and Doors Inc., Welcome, N.C.
- ABC Supply, Absolute Installation, Builder’s First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe’s, and Lumberman’s stores nationwide from March 2016 through September 2016 for between $350 and $750.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.