Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard (Recall Alert)
Home product recall 16-757. Announced by CPSC on Jul 15, 2016.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jul 15, 2016. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 10,900 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: Nestlé Waters toll-free at 844-899-3886 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 4 p.m. ET Saturday, or online at www.readyrefresh.com and click on “Safety & Storage” at the bottom of the page for more information.
Which ones are recalled?
This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. “AccuPure” is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.
About 10,900 units, as CPSC gives them.
AccuPure countertop filtered water dispensers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by MTN Products Inc., La Verne, Calif.
- Imported by MTN Products Inc., La Verne, Calif.
- Distributed by Nestlé Waters North America Inc., Stamford, Conn.
- These units were sold and rented to businesses nationwide for consumer use from January 2013 to May 2016 as part of individual service contracts that Nestlé Waters has with these customers. A limited number of units were purchased by these customers for a list price of $599.99. The units are not sold or provided at retail.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Nestlé Waters has received seven reports of parts melting, smoking or burning. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.