Staples Recalls Back in Motion Office Chairs Due to Fall Hazard
Home product recall 16-144. Announced by CPSC on Apr 14, 2016.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Apr 14, 2016. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 2,000 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The chair can tip over when leaning back, posing a fall hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled office chair and contact Staples for a free replacement base.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Staples toll-free at 844-442-6980 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.staples.com and click on the Warranty & Recall link under the Customer Service tab at the bottom of the page for more information. Consumers can also find information about the recall repair remedy at www.officechairrecall.com.
Which ones are recalled?
This recall involves Staples and Quill brand “Back in Motion” office chairs. The black, bonded leather chair has a tilt function and a base with wheels. The chairs have SKU # 203439 and item number SBG 24422 printed on the white label on the underside of the seat cushion. A second label, also located on the underside of the seat cushion, states “Reg. No. CA31704 (CN)” and “Made by LF Products PTE LTD.”
About 2,000 units, as CPSC gives them.
Back in Motion Office Chairs.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Staples the Office Superstore LLC, Framingham, Mass.
- Distributed by Staples the Office Superstore LLC, Framingham, Mass.
- Staples stores nationwide and online at Staples.com and Quill.com from January 2014 through January 2016 for about $215.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.