S.R. Smith Recalls Pool Lifts Due to Fall Hazard
Home product recall 16-063. Announced by CPSC on Dec 17, 2015.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Dec 17, 2015. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 1,800 Splash! and 40 PAL Hi/Lo and Spa lifts units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Welds securing the lift base plate and/or mast can break, posing a fall hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled pool lifts and contact S.R. Smith for a free replacement base and/or mast assembly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: S.R. Smith toll-free at 888-497-9290 from 6:30 a.m. to 5 p.m. PT Monday through Friday, email splashpalinfo@srsmith.com, or online at www.srsmith.com and click on “Splash/ PAL Hi Lo Recall” or www.splashpalliftinfo.com for more information.
Which ones are recalled?
This recall involves Splash! and PAL Hi/Lo and Spa pool access lifts most commonly found in municipal and community swimming facilities and hotels. Splash! lifts are permanently fixed to the pool deck. PAL models are portable, free-standing pool lifts that can be fixed to the deck. The recall includes all models of Splash! lifts with manufacturing dates between January 2013 and September 2015, PAL Hi/Lo lifts with model numbers 250-0000, 250-0005 and 250-0005K and Spa model 275-0000 with manufacturing dates between December 2014 and September 2015. The model number and date of manufacture can be found on the label at the base of the mast. “Splash!” or “PAL” is printed on the base of the lifts.
About 1,800 Splash! and 40 PAL Hi/Lo and Spa lifts units, as CPSC gives them.
Splash! and PAL pool lifts.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Distributed by S.R. Smith, LLC, Canby, Ore.
- Pool product distributors, including Baystate Pool Supplies, Recreonics, and SCP Distributors nationwide and online at intheswim.com from January 2013 through September 2015 for between $6,000 and $9,750.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm received reports of two incidents in which the lift fell over due to inadequate welds in the base plate or mast. One incident occurred when a person was seated in the lift chair. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.