Madewell Expands Recall of Women’s Sandals Due to Fall Hazard
Home product recall 15-254. Announced by CPSC on Sep 29, 2015.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 29, 2015. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 570 in the United States (in addition, 3 were sold in Canada) (Madewell recalled 50,600 women’s Sightseer sandals in August 2015 for the same hazard) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The metal shank can dislodge and break through bottom of the outsole, posing a fall hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled shoes and contact Madewell to return them for a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Madewell Inc. toll-free at 866-544-1937 anytime, email 24-7@madewell.com or online at www.madewell.com and click on Important Notice for more information.
Which ones are recalled?
This recall involves all sizes and colors of the Madewell Katya sandal from the spring 2015 collection. The metallic sand or rose gold-colored leather sandals have a wide strap with a lace-up thong. The style number C5840 is located on a sticker on the outsole.
About 570 in the United States (in addition, 3 were sold in Canada) (Madewell recalled 50,600 women’s Sightseer sandals in August 2015 for the same hazard) units, as CPSC gives them.
Sandals.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Madewell Inc., New York, N.Y.
- Distributed by Madewell Inc., New York, N.Y.
- Madewell stores nationwide and online at madewell.com from April 2015 through August 2015 for about $100.
- Made in Brazil, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received one report of a metal shank dislodging and breaking through the bottom of the outsole. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.