Whistler Recalls Jump&Go Portable Jumpstart and Power Supply Units Due to Fire Hazard
Home product recall 15-123. Announced by CPSC on Apr 28, 2015.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Apr 28, 2015. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 10,400 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The jumpstart’s lithium battery can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire hazard to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: Whistler toll-free at (855) 667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.whistlergroup.com and click on Safety Recall at the bottom of the page for more information.
Which ones are recalled?
This recall involves Jump&Go Portable Jumpstart & Power Supply 12V power supplies, with model numbers starting with WJS-3000. The pocket-sized jumpstart power supplies measure about 5.1 inches tall x 3 inches wide x 0.9 inches deep; and were sold in red, black, yellow and pink. They have detachable jumper cables; built-in high output LED flashlight with emergency flashing patterns; and a USB port to charge phones, tablets and cameras among other electronic devices. The Jump&Go and Whistler logos are printed on the front of the unit. Recalled units have date codes in YYYY/WW format from 201404 through 201439. The model number and date code are on the back of the unit under the colored silicone boot. The date code is stamped directly on the case adjacent to the operational label. The model number is on the operational label. Units that have a serial number on the operation label are not included in this recall.
About 10,400 units, as CPSC gives them.
Portable jumpstart power supplies.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by The Whistler Group, Inc., Bentonville, Ark.
- Hammacher Schlemmer, Radio Shack, Walmart and other retail stores nationwide and online at Amazon.com, Sears.com and Staples.com from May 2014 to October 2014 for between $60 and $120.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Whistler has received 45 reports of jumpstart and power supply units overheating and melting, including 18 reports of fire, resulting in approximately $16,000 in property damage. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.