NRS Recalls Water Sports Helmets Due to Risk of Head Injury
Home product recall 14-264. Announced by CPSC on Aug 27, 2014.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Aug 27, 2014. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace or Refund what’s offered
- About 3,300 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The rivets holding the chin strap to the helmet can fail and cause the helmet to fall off in an incident, posing a risk of head injury.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled helmets and return them to the place where purchased or NRS for a free replacement helmet or a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace or refund.
- How to reach the firm: NRS at (800) 635-5202 from 6 a.m. to 6 p.m. PT Monday through Friday, Saturdays from 7 a.m. to 3 p.m. PT and Sundays from 9 a.m. to 3 p.m. PT, email service@nrs.com, or online at www.nrs.com and click on “Voluntary Recall” for more information.
Which ones are recalled?
This recall involves NRS “Chaos Side Cut” helmets used for water sports, including rafting, kayaking, stand-up paddling and canoeing. The helmet’s hard shell is available in yellow, red, blue or white. “NRS” is printed on the front and back of the helmet. The recalled helmets have a black “Boa” dial-fit retention harness inside at the back of the helmet. “Boa” is printed on the dial. “Chaos” and PO#39225 are printed on a white sticker inside of the helmet. Helmets with an “Inspected” sticker inside the shell under the Boa dial are not included in this recall.
About 3,300 units, as CPSC gives them.
NRS water sports helmets.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by NRS Inc., Moscow, Idaho.
- Collinsville Canoe and Kayak Store, NRS, Outdoorplay, REI and other paddlesports equipment stores nationwide and online at nrs.com and aire.com from April 2014 through July 2014 for about $60.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
NRS has received four reports of the helmet’s rivets failing. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.