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Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard

Home product recall 14-215. Announced by CPSC on Jun 25, 2014.

CPSC: stop using it

CPSC’s own notice

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.

The short answer

Announced by CPSC on Jun 25, 2014. Copied from CPSC on Oct 24, 2026.

Stop using it what CPSC tells owners to do now (needs attention)
Replace or Repair what’s offered
About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles units, as CPSC gives them
Reported injuries, in the notice (needs attention)

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

The front fork can break, posing a crash hazard.

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

What should you do?

Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

: replace or repair.
How to reach the firm: Scott USA toll-free at (888) 607-8365, ext. 2012, from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.scott-sports.com and click on Safety and Recalls at the bottom of the page for more information. Trek at (800) 373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on the Get Support button at the bottom of the page, then click on Safety and Recalls under Owner Resources for more information.

Which ones are recalled?

This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork’s model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork’s model name is printed on the outer sides of the fork.

About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles units, as CPSC gives them.

SR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles.

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

CPSC’s photos

CPSC shows 16 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

Imported by Scott USA Inc., Ketchum, Idaho.
Imported by Trek Bicycle Corp., Waterloo, Wis.
Bicycle stores nationwide from October 2010 to November 2013 for between $450 and $1,100 for Scott bicycles and from May 2010 to June 2014 for between $600 and $1,370 for Trek bicycles.
Made in China and Taiwan, as the notice gives it.

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

Was anyone hurt?

Scott has received one report of a broken SR Suntour fork. No injuries were reported. Trek has received 28 reports of broken forks. Five injuries have been reported, including minor bruises, a separated shoulder and broken bones.

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

What the record doesn’t say

The notice lists no UPCs, so check the model, the description and the photos.
The notice lists no model numbers in a field of their own; its description may give them.
How many have been returned or fixed isn’t in the notice.

Hearth Record wrote these lines.

Sources

U.S. Consumer Product Safety Commission, Recalls API.

Checked Oct 24, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 24, 2026.