Canon Recalls to Repair PowerShot SX50 HS Digital Cameras
Home product recall 14-128. Announced by CPSC on Mar 6, 2014.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Mar 6, 2014. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 14,000 units, as CPSC gives them
- Not said injuries, in the notice
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.
Which ones are recalled?
The PowerShot SX50 HS is a black compact digital camera. The words “PowerShot SX50 HS” are printed on the top of the camera. The affected cameras have serial numbers beginning with “69”, “70” or “71” and have “1” as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.
About 14,000 units, as CPSC gives them.
Canon PowerShot SX50 HS Digital Cameras.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Miyazaki Daishin Canon Inc., Miyazaki, Japan.
- Made by Nagasaki Canon Inc., Nagasaki, Japan.
- Imported by Canon U.S.A. Inc., Melville, New York.
- Camera and mass merchandise retailers nationwide including OfficeMax, Sam’s Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
- Made in Japan, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Canon has received one report of itching and two reports of eye redness and pain.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.