Ergotron Recalls Television Wall Mounts Due to Risk of Injury
Home product recall 14-090. Announced by CPSC on Jan 24, 2014.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jan 24, 2014. Copied from CPSC on Oct 19, 2026.
- Repair what’s offered
- About 196,200 in the United States, 60 in Canada and 21,000 in Mexico units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The weld between the “VESA” style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Ergotron Inc. at (800) 888-8458 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.ergotron.com and click on “Recall Information” at the bottom right footer of the home page for more information.
Which ones are recalled?
The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television. The recall includes the following model and part numbers: MODEL PART NUMBER UPC/GTIN CODE DATE CODE PLAY40 (Polished, Black) 45-284-026 45-284-223 698833020007 10698833020004 698833020601 10698833020608 ER111107 - ER120905 PLAY40DS (Black) 45-308-223 698833022698 10698833022695 ER120628 - ER120907 PLAY70 (Polished, Black) 45-294-026 45-294-223 698833022588 10698833020585 698833020618 ER120711 - ER120803 ITV-HD (Polished) 45-296-026 698833021004 1195047 - 1207488 ITV-VHD (Polished) 45-304-026 698833021905 1201790 - 1208148 OM80FM 45-367 698833034868 10698833034865 ER120831 OBFM120 45-303-223 698833021875 10698833021872 ER120817- ER121214 OBFM60 60-644-223 698833021851 10698833021858 ER120817- ER121214 OC80FM 45-305 698833022070 10698833022077 ER120518-121102 The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket.
About 196,200 in the United States, 60 in Canada and 21,000 in Mexico units, as CPSC gives them.
Ergotron Interactive Wall Mounts.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 8 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Ergotron Inc., Eagan, Minn.
- AAFES, h.h.Gregg, Sam’s Club, Walmart and independent retailers nationwide specializing in electronic supplies and online at Amazon.com from February 2012 to January 2013 for between $50 and $400.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Ergotron has received three reports of the monitor plate separating from the wall mount system. Consumers reported property damage to components of the wall mount unit. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.