Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard
Home product recall 13-704. Announced by CPSC on Nov 1, 2012.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Nov 1, 2012. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 18,000 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.
Which ones are recalled?
The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower’s fender. The following model names, serial numbers and types of lawn mower are included in this recall: BrandModel NameTypeSerial Numbers Hustler 1500 Riding Greens Riding 10062845 through 11081604 FasTrak Zero Turn riding 10121082 through 11120946 FasTrak Super Duty Zero Turn riding 10091717 through 12054999 Sport Zero Turn riding 10120377 through 12054999 Super Z Zero Turn riding 10109017 through 12054999 TrimStar Walk-behind 11033546 through 12054999 X-ONE Zero Turn riding 10090765 through 12022041 BigDog A Series Zero Turn riding 11100596 through 12054999 C Series Zero Turn riding 11031908 through 12054999 R Diablo Zero Turn riding 12020696 through 12054999 R PowerBar Zero Turn riding 12020892 through 12054999 R Series Zero Turn riding 11021137 through 12054999 T Series Walk-behind 11050815 through 12054999 X Series Zero Turn riding 11039001 through 12054999 X Diablo Zero Turn riding 11090151 through 12054999
About 18,000 units, as CPSC gives them.
Hustler and BigDog Lawn Mowers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 15 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Picture of recalled Hustler 1500 Riding Greens lawnmower
- Picture of recalled Hustler FasTrak lawnmower
- Picture of recalled Hustler FasTrak SuperDuty lawnmower
- Picture of badges on recalled P1 and T1 TRX suspension trainer devices shwing either raised dots or double lines
- Picture of recalled Hustler Super Z lawnmower
- Picture of recalled Hustler TrimStar lawnmower
- Picture of recalled Hustler X-ONE lawnmower
- Picture of recalled BigDog A Series lawnmower
- Picture of recalled BigDog C Series lawnmower
- Picture of recalled BigDog R Diablo lawnmower
- Picture of recalled BigDog R PowerBar lawnmower
- Picture of recalled BigDog R Series lawnmower
- Picture of recalled BigDog T Series lawnmower
- Picture of recalled BigDog X Series lawnmower
- Picture of recalled BigDog X Diablo lawnmower
Who made and sold it?
- Made by Excel Industries Inc., Hesston, Kan.
- Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.