Dynacraft Recalls Hello Kitty City Motor Scooters Due to Fall Hazard; Sold Exclusively at Toys R Us
Home product recall 13-125. Announced by CPSC on Feb 26, 2013.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Feb 26, 2013. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 5,200 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The scooters can accelerate suddenly while in use, causing the rider to lose control and fall.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the City Scooter, disconnect the battery and return it to the nearest Toys R Us store to receive a full refund or store credit.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Dynacraft; at (800) 551-0032, from 7 a.m. to 4 p.m. PT Monday through Friday; or online at www.dynacraftbike.com, and click on Owners, then select Warnings/Recalls.
Which ones are recalled?
This recall involves electric, battery-operated City Scooters that are pink and black with Hello Kitty graphics on the front panel, footboard and rear fenders. The scooters were manufactured between September 9, 2012 and December 3, 2012. Model number “8801-03” and the date of manufacture, formatted as “YYYY/MM/DD,” are printed on a data label on the underside of the scooter’s center platform. Serial numbers for the recalled scooters have the letters “QYCEI” followed by a six-digit number in the following range: 000001 through 014456. The serial number can be found etched on the underside of the scooter’s center platform near the data label.
About 5,200 units, as CPSC gives them.
Motor Scooters with Hello Kitty graphics.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Zhejiang Qunying Vehicle Co. Ltd., China.
- Distributed by Dynacraft BSC Inc., American Canyon, Calif.
- Toys R Us stores and Toysrus.com nationwide from October 2012 to January 2013 for about $279.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received nine reports of incidents of City Scooters accelerating unintentionally, including three with minor injuries that include a bloody nose and bruises.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.