Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard
Home product recall 13-022. Announced by CPSC on Nov 1, 2012.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Nov 1, 2012. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace or Repair what’s offered
- About 20,500 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace or repair.
- How to reach the firm: Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.
Which ones are recalled?
This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
About 20,500 units, as CPSC gives them.
Dual-Voltage CineMate II Home Theater Speaker Systems.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Distributed by Bose Corporation, Framingham, Mass.
- U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
- Made in Mexico, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.