Tricam Industries Recalls Easy Reach Step Stools Due to Fall Hazard; Sold exclusively at The Home Depot
Home product recall 13-020. Announced by CPSC on Oct 25, 2012.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Oct 25, 2012. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 84,000 units, as CPSC gives them
- Not said injuries, in the notice
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The top step/standing platform can break, posing a fall hazard to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Customers should immediately stop using the recalled step stools and contact Tricam Industries for a full refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Tricam Industries; toll-free (855) 336-0360, 8 a.m. to 5 p.m. CT Monday through Friday, or www.gorillaladders.net, then click on Recall for more information.
Which ones are recalled?
The recalled products are Easy Reach by Gorilla Ladders 3-Step Pro Series step stools, model number HB3-PRO. The step stools have three plastic steps, a steel tubular frame and a plastic-molded tool holder. The model number is located on the underside of the middle step on a blue label. The label also states that the step stools are rated to support 225 lbs. Recalled step stools have a “J” stamped into the underside of the top step and/or the underside of the tool holder.
About 84,000 units, as CPSC gives them.
Step Stool.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Tricam Industries Inc., Eden Prairie, Minn.
- The Home Depot from April 2012 through August 2012 for about $27.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Tricam has received five reports of the standing platform breaking, one of which included a report of scrapes and abrasions to a consumer.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.