JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard
Home product recall 13-016. Announced by CPSC on Oct 23, 2012.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Oct 23, 2012. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 170,800 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at www.jeld-wen.com or directly to the product safety page at www.jeld-wen.com/newhardware for more information.
Which ones are recalled?
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
About 170,800 units, as CPSC gives them.
JELD-WEN and Reliabilt Interior Bifold Doors.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 5 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
- Detail of pin in recalled interior bifold doors showing rectangular indentation
- Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
- Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
- Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
- Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
Who made and sold it?
- Made by JELD-WEN, Inc., Klamath Falls, Ore.
- Home Depot, Lowe’s and other building products retailers between February 2011 and March 2012 for about $40 to $80.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.