True Innovations Recalls Prestigio Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot
Home product recall 12-276. Announced by CPSC on Sep 13, 2012.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 13, 2012. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 8,400 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The seat plate can break, posing fall and injury hazards to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the chairs and contact True Innovations for a free seat repair kit including a replacement seat plate and an installation tool.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: For additional information, contact True Innovations at (800) 379-9773 between 9 a.m. and 8 p.m. ET Monday through Friday, or visit the firm’s website at www.trueinnovations.com
Which ones are recalled?
This recall involves Prestigio model leather office chairs. The high-back leather chairs were sold in black and have a five-leg metallic finish base with casters. The SKU number 181-265 and the words “Realspace Soho” and “Prestigio High-Back Chair Black Leather” are printed on a label located on the underside of the seat.
About 8,400 units, as CPSC gives them.
Realspace Soho Prestigio High-Back Leather Chair.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by True Innovations LLC, Hong Kong, China.
- Imported by Office Depot Inc., Boca Raton, Fla.
- Office Depot retail stores nationwide and online at OfficeDepot.com from October 2008 through February 2011 for about $250.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Office Depot has received 78 reports of incidents involving seat plates breaking, including one report of a fall injury.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.