Watkins Manufacturing and Therm Products Recall Spas Due to Fire Hazard
Home product recall 12-211. Announced by CPSC on Jun 28, 2012.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jun 28, 2012. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Replace what’s offered
- About 5,600 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner’s manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: For more information, contact the Watkins-Therm Products Response Hotline at (855) 226-1314 anytime, or visit the Therm Products’ website at www.thermproducts.com or the Watkins Manufacturing website at www.hotspring.com
Which ones are recalled?
This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista. The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa’s seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where “xxx” represents a series of letters one to three characters long, and “####” is a four-digit numerical sequence. The model name and serial code are printed on a label within the spa’s equipment compartment, located behind a removable panel on the side of the spa.
About 5,600 units, as CPSC gives them.
Hot Spring Spas and Limelight Hot Tubs.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Spa Manufacturer: Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs, Vista, Calif.
- Made by Heater Manufacturer: Therm Products, a division, Caldesso LLC, of San Bernardino, Calif.
- Independent spa dealers nationwide from March 2011 to March 2012 for between $6,000 and $12,000.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Watkins Manufacturing has received 31 reports of heaters on these spas overheating, five of which resulted in a fire. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.