Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard
Home product recall 11-723. Announced by CPSC on Feb 16, 2011.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Feb 16, 2011. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Repair what’s offered
- About 1,333 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: repair.
- How to reach the firm: For additional information and a retrofit kit, contact the Christmas Tree Recall Hotline at (877) 694-2752 between noon and 7 p.m. ET, Monday through Friday, or e-mail the firm at safety@balsamhill.com. Consumers may also visit the firm’s website at www.balsamhill.com/recalls
Which ones are recalled?
The trees are safe for indoor use only and are supplied with extension cords with warning labels stating “For indoor use only.” The following models sold before Dec. 21, 2010 are affected by this recall: Tree Name Model Number Height Lighting Type Adirondack Evergreen 502 1282 6’ Led Clear Adirondack Evergreen 502 1283 6’ Led Multi Adirondack Evergreen 502 1284 7.5’ Led Clear Adirondack Evergreen 502 1285 7.5’ Led Multi Adirondack Evergreen 502 1286 9’ Led Clear Adirondack Evergreen 502 1287 9’ Led Multi Potted Colorado Mountain Spruce 502 1332 7’ Clear Rockefeller Pine - Giant Tree 502 1464 15’ Clear Rockefeller Pine - Giant Tree 502 1465 15’ Led Clear Rockefeller Pine - Giant Tree 502 1466 15’ Led Multi Rockefeller Pine - Giant Tree 502 1469 20’ Clear Rockefeller Pine - Giant Tree 502 1470 20’ Led Clear Rockefeller Pine - Giant Tree 502 1474 25’ Clear Rockefeller Pine - Giant Tree 502 1475 25’ Led Clear Rockefeller Pine - Giant Tree 502 1476 25’ Led Multi Model numbers for the trees are located on the cartons.
About 1,333 units, as CPSC gives them.
Pre-lit artificial Christmas trees.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Redwood Pacific Limited, Hong Kong.
- Imported by Balsam Hill LLC, Redwood City, Calif.
- Online from October 2007 to December 2010 for between $300 to $10,999.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.