Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
Home product recall 11-721. Announced by CPSC on Feb 8, 2011.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Feb 8, 2011. Copied from CPSC on Oct 19, 2026.
- New Instructions what’s offered
- About 540 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: new instructions.
- How to reach the firm: For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm’s website at www.simplexgrinnell.com
Which ones are recalled?
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words “Simplex,” “4100U” and “Fire Control” appear on the fire alarm’s front panel. The software revision number can be identified by pressing the “Menu” key on the panel keypad, selecting “Show Software Revision Level” and pressing “Enter.”
About 540 units, as CPSC gives them.
Simplex Fire Alarm Control Panel.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Tyco Safety Products Westminster, Westminster, Mass.
- Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.