Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards
Home product recall 11-338. Announced by CPSC on Sep 28, 2011.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 28, 2011. Copied from CPSC on Oct 24, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- Refund what’s offered
- About 100,000 bottles units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.
CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.
CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: refund.
- How to reach the firm: Consumer Contact: For additional information, contact Real Flame toll-free at (866) 918-8766 between 8 a.m. and 5 p.m. ET Monday through Friday, visit the firm’s website at www.realflamerecall.com or write to the firm at Real Flame, 7800 Northwestern Ave., Racine, Wis. 53406
Which ones are recalled?
This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words “Real Flame” and “Pourable Gel Fireplace Fuel.” The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall: Size Model Number SKU 29.9 ounce 2164 752-370012641 1 QT 2164 752-370012641 29.98 ounce with Citronella 2165 752-370021658
About 100,000 bottles units, as CPSC gives them.
Real Flame Pourable Gel Fuel Bottles.
CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Distributed by Real Flame, Racine, Wis.
- Target.com, Meijer.com, JCPenney.com, Sears.com, Amazon.com and Realflame.com from January 2009 through August 2011 for between $10 and $13.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.
Was anyone hurt?
None reported
CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 24, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 24, 2026.