Emergency Exit Signs Recalled by Best Lighting Products Due to Failure to Illuminate
Home product recall 11-300. Announced by CPSC on Aug 9, 2011.
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The short answer
Announced by CPSC on Aug 9, 2011. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The fixtures can malfunction and fail to illuminate in the event of a power failure. This could result in a failure to provide adequate lighting to guide building occupants to an exit in the event of an emergency.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should contact Lithonia Lighting for a free replacement product.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- What the company offers to fix a recalled product or vehicle: a repair, a replacement or a refund, as the recall notice says. For a vehicle, dealers make the safety repair free. Follow the notice’s own steps, or contact the company it names. Source: CPSC; NHTSA (49 U.S.C. 30120).: replace.
- How to reach the firm: For additional information, contact Lithonia Lighting toll-free at (800) 334-8694 from 8:00 a.m. to 5:00 p.m. ET Monday through Friday, or visit their website at www.lithonialighting.com
Which ones are recalled?
The recalled exit signs have emergency lights fixed at either end with “EXIT” in red or green in the center. The fixtures are installed in commercial buildings, such as hotels and office buildings. Affected model numbers can be found on a label affixed inside the fixture housing and on the outside of the packaging, and include: LHQM LED G M6, LHQM LED R M6 and LHQM LED R HO M6. Affected models have the following date codes on the inside fixture housing: 1003S10, 1004S10 or 1005S10. Dates on the packaging carton include any calendar dates in March, April or May 2010.
About 450 units, as CPSC gives them.
LHQM LED Exit Signs with Emergency Lights.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Numbers to check against yours
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UPC
745976254438
Copied exactly as CPSC lists them.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Best Lighting Products, Pataskala, Ohio.
- Distributed by Lithonia Lighting, a division, Acuity Brands Lighting Inc. of Conyers, Ga.
- Authorized distributors nationwide from January 2011 through May 2011 for $100 to $200.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
There were ten reports of signs malfunctioning during testing after installation. No injuries were reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.