Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards
Home product recall 10-752. Announced by CPSC on Aug 10, 2010.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Aug 10, 2010. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 470,000 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The counterfeit batteries can overheat, posing burn and fire hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For more information, contact Asurion toll-free at (866) 384-9175 between 8 a.m. and 7 p.m. CT Monday through Friday, or visit the firm’s website at www.001batex.com
Which ones are recalled?
This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.
About 470,000 units, as CPSC gives them.
Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Who made and sold it?
- Distributed by Asurion, Smyrna, Tenn.
- Asurion, as part of their handset protection claim program nationwide from March 2004 through October 2009.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Asurion has received two reports of counterfeit BlackBerry®-branded batteries overheating, causing minor burns to a consumer’s finger and minor property damage to a sofa and car seat.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.