Hearth Record

Teknion Recalls to Repair Office Chairs Due to Fall Hazard

Home product recall 09-716. Announced by CPSC on Dec 23, 2008.

  • CPSC: stop using it
CPSC’s own notice, on cpsc.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.

The short answer

Announced by CPSC on Dec 23, 2008. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

The bolts holding the seat to the frame can loosen and separate, posing a fall hazard to consumers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers should inspect the chair by checking the four bolts that attach the seat bottom to the chair frame. If any of the four bolts is loose or missing, consumers should stop using the chair immediately and contact a Teknion dealer for a free repair.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: For more information, contact Teknion toll-free at (866) 943-8550 between 9 a.m. and 5 p.m. ET Monday through Friday or email Contessainquiries@teknion.com

Which ones are recalled?

This recall involves all Contessa chairs shipped prior to June 30, 2008. Each Contessa chair has a label indicating the date of shipment (see picture), which is located on the bottom of the chair seat.

About 60,000 units, as CPSC gives them.

Contessa Office Chairs.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Made by Okamura Corp., Japan.
  • Distributed by Teknion LLC, Toronto, Canada.
  • Authorized Teknion dealers nationwide from January 2004 through June 2008 for between $1,470 and $1,625.
  • Made in Japan, as the notice gives it.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

Okamura has received two reports of separation of the chair’s seat from the frame. No injuries have been reported.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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