McQuay Recalls Air Conditioners/Heat Pumps Following Fires
Home product recall 08-530. Announced by CPSC on Dec 20, 2007.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Dec 20, 2007. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 8,800 units, as CPSC gives them
- Not said injuries, in the notice
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Wires in the heater element can overheat and spark, posing a smoke and fire hazard to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
McQuay has been directly notifying businesses. Building managers or owners who have not been contacted by McQuay should stop using the recalled units immediately and contact the firm for a free repair kit.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For more information, contact McQuay at (800) 377-2787 between 9 a.m. and 4:30 p.m. ET Monday through Friday, send an e-mail to bob.welch@mcquay.com, or visit the firm’s Web site at www.mcquay.com
Which ones are recalled?
The recall involves the Remington and McQuay “ComfortPac” Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) commonly installed in hotels, nursing homes, and other commercial locations. These “B” and “B+” vintage electric heat units come in size 12 (12,000 BTU) and size 15 (15,000 BTU). The model numbers included in the recall are: PTAC12B208 KXBA and KXCA PTAC12B265 MXBA and MXCA PTHP12B208 KXBA and KXCA PTHP12B265 MXBA and MXCA PTAC15B208 KXBA and KXCA PTAC15B265 MXBA and MXCA PTHP15B208 KXBA and KXCA PTHP15B265 MXBA and MXCA The model numbers are printed on the product identification plate, which is located underneath the front cover below the control box. The recalled units also have the following numbers on the power cord: 105575703 (208/230V) and 105575803 (265V).
About 8,800 units, as CPSC gives them.
Remington and McQuay “ComfortPac” Air Conditioners and Heat Pumps.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by OYL Manufacturing Co., Malaysia.
- Distributed by McQuay International, Minneapolis, Minn.
- McQuay sales representatives and distributors nationwide from November 2001 through June 2006 for about $350.
- Made in Malaysia, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
McQuay has received three reports of fires that caused property damage and four additional reports of smoke, smoldering, and/or charring. One incident led to two consumers being treated for smoke inhalation.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.