Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards
Home product recall 08-376. Announced by CPSC on Aug 28, 2008.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Aug 28, 2008. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 44,000 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser’s base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For additional information, contact Greenway Home Products toll-free at (866) 279-0088 between 9 a.m. and 4 p.m. ET Monday through Friday, or visit the firm’s Web site at www.greenwayhp.com
Which ones are recalled?
The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model name is printed on the front of the dispenser’s base. Model and serial numbers are printed on a white label on the back of the dispenser’s base. File number 218326 is printed on a silver sticker on the back of the dispenser’s base. Model Serial Number File Number Greenway GWD2630W Starts with 0606 through 0711 218326 Polar PWD2635W Vitapur VWD2636W Vitapur VWD2636BLK Vitapur VWD2636RED Model numbers followed by a “1” or “2,” (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.
About 44,000 units, as CPSC gives them.
Countertop Water Dispensers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Greenway Home Products, Northwood, Ohio.
- Discount retailers nationwide from June 2006 to November 2007 for between $70 and $80.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.