Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard
Home product recall 08-313. Announced by CPSC on Jun 27, 2008.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jun 27, 2008. Copied from CPSC on Oct 19, 2026.
- About 367,000 units (an additional 84,000 units sold outside of the U.S.) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP’s Web site at www.hp.com
Which ones are recalled?
This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.
About 367,000 units (an additional 84,000 units sold outside of the U.S.) units, as CPSC gives them.
HP Fax 1010 and 1010xi Machines.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Hewlett-Packard Co., Palo Alto, Calif.
- Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.