Keystone Manufacturing Co. and QVC Recall Convection Ovens with Rotisserie Due to Fire and Electrical Shock Hazards
Home product recall 07-577. Announced by CPSC on Sep 12, 2007.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 12, 2007. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 32,000 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Wires behind the control panel can overheat, posing fire and electric shock hazards.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the oven and contact QVC or Keystone to receive a replacement oven or a refund. QVC and Keystone have notified consumers by telephone and by mail to stop using the oven.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Consumers who bought a Cook’s Essentials oven through a QVC broadcast or at QVC.com, and who have not been contacted by QVC, should call QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET seven days a week. Consumers who bought a Cook’s Essentials oven at a QVC outlet or retail store should return the oven to the store at which it was purchased for a refund. Consumers who bought a Deni brand oven and who have not been contacted by Keystone should call Keystone at (800) 336-4822 between 9 a.m. and 5 p.m. ET Monday through Friday. Consumers can also visit QVC’s Web site at www.qvc.com or Deni’s Web site at www.deni.com
Which ones are recalled?
This recall involves the Cook’s Essentials Multi-Function Convection Oven with Pull-Out Rotisserie (model number 910500), which was also sold as the Deni Convection Oven with Rotisserie (model number 10500). The model number can be found on the bottom of the oven. These are countertop ovens and the brand name “Cook’s Essentials” or “Deni” is found on the front right panel.
About 32,000 units, as CPSC gives them.
Cook’s Essentials Convection Ovens with Pull-Out Rotisserie and Deni Convection Ovens with Rotisserie.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Keystone Manufacturing Co. Inc., Buffalo, N.Y.
- Distributed by QVC, West Chester, Pa.
- The Cook’s Essentials brand was sold exclusively through QVC and the Deni brand was sold through various on-line retailers from October 2006 through May 2007 for about $125.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
QVC has received 49 reports of incidents, including five minor burns, five electrical shocks and 11 incidents of minor property damage to kitchen cabinets and countertops.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.