DS Waters of America Inc. Recalls Water Coolers for Fire Hazard
Home product recall 07-522. Announced by CPSC on Jan 22, 2007.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jan 22, 2007. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 8,700 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
A water leak inside the water cooler can create an electrical arc, posing a fire hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the recalled water coolers, unplug them and call DS Waters for a replacement water cooler at no additional cost.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For more information, call DS Waters at (800) 480-1434 anytime, or visit the firm’s Web site at www.water.com/ContactRecall
Which ones are recalled?
The recall involves the Contact Hot and Cold Water Coolers with serial numbers beginning with the letter “J” and followed by nine digits. The serial number is located on the lower right-hand side of the serial plate. The model name - “Contact” - is written on the right-hand side of the serial plate.
About 8,700 units, as CPSC gives them.
Contact Hot and Cold Water Coolers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Distributed by DS Waters, America Inc., of Atlanta, Ga.
- DS Waters distributed the recalled Contact Hot and Cold Water Coolers through direct sales nationwide from April 2004 to August 2006 for about $220.
- Made in Canada, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
DS Waters has received 20 reports of the water cooler making either a crackling noise or catching on fire, including five reports of property damage. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.