Hearth Record

Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair

Home product recall 06-259. Announced by CPSC on Sep 18, 2006.

  • CPSC: stop using it
CPSC’s own notice, on cpsc.gov

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The short answer

Announced by CPSC on Sep 18, 2006. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm’s Web site at www.usa.canon.com

Which ones are recalled?

The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.

About 800,000 units, as CPSC gives them.

Canon Desktop Copiers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Made by Canon Inc., Japan.
  • Imported by Canon U.S.A. Inc., Lake Success, N.Y.
  • Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.
  • Made in Japan and Thailand, as the notice gives it.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire, due to the problem with the electrical connection. No injuries were reported.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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