Segway Inc. Announces Recall to Repair Segway® Personal Transporters
Home product recall 06-258. Announced by CPSC on Sep 14, 2006.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 14, 2006. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 23,500 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Call Segway Inc. at (800) 750-6557 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit www.segway.com. Segway Inc. and Segway authorized dealers and distributors are directly notifying owners of these products.
Which ones are recalled?
This recall involves all Segway PT i167, i170 and i180 (“i Series”) models, the p133 (“p Series”), XT (“cross-terrain transporter”), GT (“golf transporter”) and i2 models. These units were sold to consumers and commercial customers. All e167 (“e Series”) models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, “Segway”, appears on the front bumper and/or on the handlebars of the personal transporter.
About 23,500 units, as CPSC gives them.
Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)].
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Segway Inc., Bedford, N.H.
- Segway authorized dealers and distributors, directly from Segway Inc., and by certain resellers from March 2002 through mid-September 2006 for prices ranging from $4,000 to $5,500.
- Made in United States, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Segway Inc. has received six reports of the personal transporter not operating properly, resulting in injuries to the head and wrist of users.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.