CPSC, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries
Home product recall 06-007. Announced by CPSC on Oct 14, 2005.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Oct 14, 2005. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 135,000 battery packs worldwide, including about 85,000 in the U.S. units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP at (888) 404-7398 between 7 a.m. and 7 p.m. CT Monday through Friday.
Which ones are recalled?
The recalled lithium-ion rechargeable battery packs are used with various HP and Compaq notebook computers (see list below). The recalled battery packs are a subset of those manufactured March 2004 through September 2004, and will have a bar code label starting with GC, IA, L0 or L1. Hewlett-Packard and Compaq Notebook Models that may contain a recalled battery pack HP Pavilion HP Compaq Compaq Presario Compaq Evo dx4000 dx5000 zd8100 ze4100 ze4100/xt1xx 4200 ze4200 ze4300 ze4400 ze4500 ze4600 ze4700 ze4800 ze5155 ze5200 ze5300 ze5400 ze5500 ze5600 zv5000 zv5200 zx5000 zx5200 nc6000 nc8000 nw8000 nx5000 nx9005 nx9008 nx9010 nx9100 nx9105 9000 9005 1100 2100 2500 R3000 R3200 V1000 X4000 X5000 X6100 n1010v n1050v
About 135,000 battery packs worldwide, including about 85,000 in the U.S. units, as CPSC gives them.
HP and Compaq Notebook Computer Battery Packs.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 4 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Hewlett-Packard Company, Palo Alto, Calif.
- National and regional computer and electronics stores, online stores, hp.com and hpshopping.com from March 2004 through May 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.
- Made in China and Taiwan, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
HP has received 16 reports of batteries overheating, including four in the U.S. No injuries have been reported. Four cases of minor property damage were reported, including one in the U.S.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.