Hearth Record

CPSC, Euroflex Americas Inc., and QVC Announce Recall of Steam Cleaners

Home product recall 04-562. Announced by CPSC on Jul 6, 2004.

CPSC’s own notice, on cpsc.gov

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The short answer

Announced by CPSC on Jul 6, 2004. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

Some of the attachments are missing an “O” ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Repair kits are being provided by QVC to the consumer.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.

Which ones are recalled?

Euroflex Monster 55 – 1600-Watt Multi-surface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word “monster” is written on the side of the steam cleaner.

About 22,000 units, as CPSC gives them.

Multi-surface Steam Cleaner with Attachments.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Made by Euroflex Americas Inc., New York, N.Y.
  • QVC television nationwide, from February 2004 to March 2004, at $69.
  • Made in Italy, as the notice gives it.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

22 complaints of steam escaping, which could burn the user holding the steam cleaner. None required medical treatment.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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