Hearth Record

CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers

Home product recall 04-560. Announced by CPSC on Jul 1, 2004.

CPSC’s own notice, on cpsc.gov

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The short answer

Announced by CPSC on Jul 1, 2004. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

Using power cords not intended for these adapters can pose a shock hazard.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: Call Dell toll-free at (877) 293-1197 between 9:00 a.m. to 6:00 p.m. CT Monday through Friday to order free retrofit kits. Consumers also can write to the company at Dell Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682. Additional information can also be found on Dell’s website at www.support.dell.com

Which ones are recalled?

Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. “Dell,” “Dell P/N W1451” is printed on top of the adapters.

About 28,000 units units, as CPSC gives them.

Dell power adapters for notebook computers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Made by Dell Inc., Round Rock, Texas.
  • Dell’s Web site, through their mail order catalogs, and by phone order, from December 2003 through May 2004, between $90 and $110.
  • Made in China, as the notice gives it.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

None reported.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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