CPSC, Honeywell Video System Announce Recall of Security Camera
Home product recall 04-537. Announced by CPSC on Feb 26, 2004.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Feb 26, 2004. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The security camera’s plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Contact Honeywell Video Systems to arrange for free repair of the security camera’s mounting assembly.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Call Honeywell at (800) 573-0154 between 8 a.m. and 5 p.m. ET (Monday through Friday).
Which ones are recalled?
The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers: AD5RCPP16 AD5GCMPP18 AD5GCPP18 AD5GCPP22 The cameras also have serial numbers within these ranges: G01 (January 2002) to G12 (December 2002) H01 (January 2002) to H08 (August 2003). The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.
689 units, as CPSC gives them.
ADEMCO Rapid/Dome security camera.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Video Controls Ltd., Cheshire, United Kingdom.
- Imported by Honeywell Video Systems, Lewisville, Texas.
- The recalled security cameras were not sold directly to consumers. They were sold from January 1, 2002, to October 17, 2003, to independent dealers who installed them in commercial buildings. The security cameras sold for approximately $1000 to $1700.
- Made in United Kingdom, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Honeywell received one report of the camera assembly falling from the ceiling. No injuries.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.