CPSC, NCR Corp. Announce Recall of NCR Universal Inkjet Refill Kits
Home product recall 04-215. Announced by CPSC on Sep 15, 2004.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 15, 2004. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The product does not have required child-resistant packaging or required warning labels. The product contains ethylene glycol, posing an ingestion hazard to young children.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receive a refund or a free replacement kit.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Contact NCR Corp. at (800) 279-0203 between 8 a.m. and 4:30 p.m. ET Monday through Friday, e-mail the firm at systemedia.info@NCR.com or visit the firm’s website at www.ncr.com
Which ones are recalled?
The recalled kits were sold in a clear plastic package with color or black ink. The black ink kits have model numbers 943264 and 999292 and the color ink kits have model number 999289 printed on the side panel above the UPC code. The two black inkjet sets contain four plastic bottles of black ink, two plastic bottles of cleaning fluid and one toolkit. The color inkjet set contains six plastic bottles of colored ink, two plastic bottles of cleaning solution and one toolkit.
About 78,000 units, as CPSC gives them.
NCR Universal Inkjet Refill Kits.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by NCR Corp., Dayton, Ohio.
- Big Lots and Walgreens nationwide, from April 2004 through June 2004, for about $12.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
None reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.