Hearth Record

CPSC, Lexmark International Inc. Announce Recall of Laser Printers

Home product recall 04-211. Announced by CPSC on Sep 7, 2004.

  • CPSC: stop using it
CPSC’s own notice, on cpsc.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.

The short answer

Announced by CPSC on Sep 7, 2004. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

These printers can short-circuit, posing an electrical shock hazard to consumers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: For more information, contact Lexmark toll-free at (877) 877-6218 between 9 a.m. and 9 p.m. ET Monday through Friday or between noon and 6 p.m. ET on Saturday; Dell toll-free at Dell (888) 245-3959 between 8 a.m. and 6 p.m. CT Monday through Friday; or IBM toll-free at (800) 426-7378 anytime.

Which ones are recalled?

The recall includes Lexmark, Dell and IBM brand laser printers. The brand name and model number for the Lexmark and IBM laser printers can be found on the front of the printer. For Dell laser printers, the brand name is on the front of the printer and the model number is inside the front cover. The recall includes the following model numbers: Lexmark E232, E232t, E330, E332n, E332tn; IBM Infoprint 1412, 1412n; Dell 1700 and 1700n.

39,431 units, as CPSC gives them.

Lexmark, Dell and IBM Laser Printers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Made by Lexmark International Inc., Lexington, Ky.
  • These Lexmark printers were sold directly through distributors, and at electronic, office supply and computer stores. IBM printers were sold directly through authorized distributors and resellers and via IBM’s web site. Dell printers were sold directly through the firm’s Web site. These laser printers were sold from May 2004 through August 2004 for about $200.
  • Made in China, as the notice gives it.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

None reported. This recall is being conducted to prevent the possibilities of incidents or injury.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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