CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges
Home product recall 04-178. Announced by CPSC on Jul 14, 2004.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Jul 14, 2004. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 53,500 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The plastic housing on these units can detach, posing a shock hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company’s website www.netgear.com to order a free repair kit.
Which ones are recalled?
The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. “NETGEAR” is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.
About 53,500 units, as CPSC gives them.
Wall Plug Ethernet Bridge.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by NETGEAR Inc., Santa Clara, Calif.
- Various electronics stores, Web sites, and through the NETGEAR Web site, from February 2003 through May 2004, for between $50 and $80.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.