CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers
Home product recall 04-175. Announced by CPSC on Jul 13, 2004.
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The short answer
Announced by CPSC on Jul 13, 2004. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
These electric water coolers can overheat and present a fire hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it is recalled and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Call Elkay at (800) 260-6640 from 8 a.m. to 4 p.m. CT Monday through Friday, or go to the company’s recall website at www.coolerfix.com.
Which ones are recalled?
These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name “Elkay” on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry, and Legend Countertop. Consumers should go to the Elkay recall website at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.
145,000 units, as CPSC gives them.
Elkay hot/cold bottled water coolers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Elkay Manufacturing Company, Oak Brook, Ill.
- Bottled water companies and other businesses in the U.S. and Canada, who in turn sold or leased the recalled coolers from 1997 through 2002. Recalled coolers also were sold at BJ’s Wholesale Club and Sam’s Club stores nationwide from 1999 through October 2003. Prices ranged from $139 to $149.
- Made in United States and Malaysia, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
There have been 14 reports of overheating, but no injuries reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.