CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
Home product recall 04-129. Announced by CPSC on Apr 28, 2004.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Apr 28, 2004. Copied from CPSC on Oct 19, 2026.
- About 3,900 sold in the U.S. (About 12,500 sold worldwide) units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Contact Trojan Technologies to arrange a free lamp repair or replacement.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.
Which ones are recalled?
The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. “TROJANUVMAX” is written on the system’s steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.
About 3,900 sold in the U.S. (About 12,500 sold worldwide) units, as CPSC gives them.
TrojanUVMax® Water Disinfection System.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Trojan Technologies Inc., London, Ontario, Canada.
- Water treatment dealers, plumbing stores and through direct sales from plumbers, from August 2000 through April 2004, for between $500 and $1,500.
- Made in United States and Canada, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.