CPSC, White-Rodgers Announce Recall of LP and Convertible Gas Water Heater Temperature Controls
Home product recall 04-128. Announced by CPSC on Apr 28, 2004.
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The short answer
Announced by CPSC on Apr 28, 2004. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Call White-Rodgers Special Project Office at (800) 633-6709 or visit their website at https://climate.emerson.com/en-us/brands/white-rodgers/recall/lpwaterheater
Which ones are recalled?
The temperature control is a small metal box located above the access panel door of the gas water heater. A white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676. There should be a four- digit metal stamped date code located below the label on the right side of the control. Recalled controls will have date codes 0240 to 0329 (40th week of 2002 to 29th week of 2003). Potentially affected gas water heaters include: AO Smith, Apollo, Crosley, Energysense, Freedom, Intertherm, Kenmore, Maytag, Mission, Myers, Penfield, President, Reliance, Sentry, or State. Beginning serial numbers on these gas water heaters can be checked at www.regcen.com/tempcontrolrecall
88,000 units, as CPSC gives them.
LP and Convertible Gas Water Heater Temperature Controls.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by White-Rodgers, a division, Emerson Electric Co., of St. Louis, Mo.
- Retail distributors and independent servicers have sold and/or installed water heaters with the controls, from October 2002 through March 2004.
- Made in Mexico, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.