Hearth Record

CPSC, Hamilton Beach and Proctor-Silex Announce Recall of Slow Cookers

Home product recall 03-160. Announced by CPSC on Jul 17, 2003.

CPSC’s own notice, on cpsc.gov

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The short answer

Announced by CPSC on Jul 17, 2003. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

The handles on the base of the slow cookers can break, posing a risk of burns from hot food spilling onto consumers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers will be shipped a replacement slow cooker base.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: Hamilton Beach toll-free at 800-851-8900 anytime or visit the firm’s website at www.hamiltonbeach.com or www.proctor-silex.com.

Which ones are recalled?

The recalled slow cookers were sold under the Hamilton Beach and Proctor-Silex brand names, which are printed on the front of the base of the unit. The slow cookers are either round or oval, and were sold in solid white and various print designs. They have a capacity of 3.5 to 6.5 quarts. The slow cookers have series codes A through D which are printed on the bottom along with the model number. Brand Names Model Numbers Hamilton Beach 33390, 33475, 33575, 33590, 33675, 33690, 33725, 33850, 33860 Hamilton Beach / Portfolio 33680 Proctor-Silex 33320, 33320FD, 33325, 33375, 33380, 33625A

2.7 million units, as CPSC gives them.

Slow Cookers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Made by Hamilton Beach/Proctor-Silex, Glen Allen, Va.
  • Discount department stores nationwide, from January 1999 through December 2002, for between $15 and $45.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

The company has received approximately 4,700 reports of handles breaking, including two reports of consumers who required medical attention for burns.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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