Hearth Record

CPSC, Tim Hortons Announce Recall of Travel Mugs

Home product recall 03-075. Announced by CPSC on Jan 28, 2003.

  • CPSC: stop using it
CPSC’s own notice, on cpsc.gov

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The short answer

Announced by CPSC on Jan 28, 2003. Copied from CPSC on Oct 24, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.

Source:

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

What should you do?

Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.

Source:

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

  • How to reach the firm: For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm’s website at www.timhortons.com

Which ones are recalled?

This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words “Always Fresh Tim Hortons Coffee” are printed on the mug. The distributor’s name, “Thermo- Serv®,” is stamped on the bottom.

About 6,500 units, as CPSC gives them.

Tim Hortons 15-ounce stainless steel travel mugs.

Source:

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

CPSC’s photos

CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Distributed by Tim Hortons, Oakville, Ontario, Canada.
  • Distributed by Thermo- Serv®, Dallas, TX.
  • Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs, from October 2002 through January 2003, for about $15
  • Made in China, as the notice gives it.
Source:

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

Was anyone hurt?

Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.

Source:

CPSC, Recalls API. Checked Oct 24, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 24, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 24, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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