Hearth Record

CPSC, Disney Store Announce Recall of Monsters, Inc. Character Plush Dolls

Home product recall 03-035. Announced by CPSC on Nov 21, 2002.

CPSC’s own notice, on cpsc.gov

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The short answer

Announced by CPSC on Nov 21, 2002. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

The Boo doll’s hair has ponytail holders that could detach, posing a choking hazard for young children.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers should immediately remove and discard the two pink ponytail holders and two rubber bands from the Boo doll’s hair or return the item to any Disney Store for a full refund.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: For more information, call Disney at (800) 566-3161 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit their web site at www.disneystore.com

Which ones are recalled?

The recall includes only the 12-inch Sulley with Boo plush dolls. The Sulley doll is a blue monster with purple spots, a tail and horns. Sulley is holding a Boo doll in his right arm. Boo is a little girl with dark hair and small pink ball ponytail holders and rubber bands. Both are characters in the 2001 animated film, Monsters, Inc. Labels on the Sulley doll read, “Disney Store,” “SULLEY W/BOO 12”,” and “Made in China.”

About 14,500 units, as CPSC gives them.

Monsters, Inc. Character Plush Dolls.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Imported by The Disney Store, Inc., headquartered, Glendale, Calif.
  • The Disney Stores nationwide exclusively sold these plush dolls, from July 2002 through October 2002, for about $20.
  • Made in China, as the notice gives it.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

The Disney Store has not received any reports of injuries or incidents involving these dolls and is voluntarily recalling them to prevent future incidents.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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