Hearth Record

CPSC, Valor Heating Announce Recall of Wall Mount Gas Fireplaces

Home product recall 02-248. Announced by CPSC on Sep 9, 2002.

  • CPSC: stop using it
CPSC’s own notice, on cpsc.gov

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The short answer

Announced by CPSC on Sep 9, 2002. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

A design defect in the gas control assembly can allow main burner gas to prematurely enter the firebox during lighting. The ignition of this excess gas can cause the glass window to shatter, presenting the risk of burns or cuts from broken glass.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers should stop using these fireplaces and shut off the gas immediately. To arrange for a free repair, consumers should contact Valor Heating.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: Consumers should contact Valor at (866) 541-0930 between 8 a.m. and 4:30 p.m. CT Monday through Friday or visit the firm’s web site at www.valorflame.com

Which ones are recalled?

This recall includes model 837AN (natural gas) and 837AP (propane) direct vent wall mount fireplaces made in the United Kingdom. The fireplaces have a glass front and an imitation wooden log set. The “Valor” logo is printed on the bottom front of the fireplace. The model number is printed on a plate in the lower control area.

About 730 units, as CPSC gives them.

Wall Mount Gas Fireplaces.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Who made and sold it?

  • Made by Valor Heating Ltd., Birmingham, United Kingdom.
  • Specialty fireplace dealers sold these fireplaces nationwide, from September 1997 through January 2002, for between $1,700 and $2,400.
  • Made in United Kingdom, as the notice gives it.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

Valor Heating has received one report of cuts to the consumer’s face, when the glass front of the fireplace shattered, after excess gas ignited.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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