CPSC, Eastman Kodak Company Announce Recall of DC5000-Model Digital Cameras
Home product recall 02-246. Announced by CPSC on Sep 9, 2002.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 9, 2002. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 75,000 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Due to a manufacturing defect, consumers using these cameras can suffer an electrical shock.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately stop using the Kodak DC5000 Zoom Digital Camera and contact Kodak. The company will cover the cost of inspection, any necessary repair and shipping to and from Kodak repair centers. To receive a postage-paid mailer to return your camera, or for more information, contact Kodak.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Contact Kodak online at www.kodak.com Consumers also can contact Kodak toll-free at (888) 793-2977 between 9 a.m. and 8 p.m. ET Monday through Friday. For consumers outside the United States, please contact your local Kodak digital camera support center or visitwww.kodak.com
Which ones are recalled?
These are Kodak DC5000-model cameras. The brand name and model number are written on the front of the camera at the bottom right-hand corner. All DC5000 cameras carry a plate on the bottom of the camera containing the Kodak product identifier reading “KJCAA” followed by an eight-digit serial number. The serial number range is 01800001 through 11700825. This recall includes the DC5000 model only. No other Kodak cameras are affected by this recall.
About 75,000 units, as CPSC gives them.
DC5000-model Digital Cameras.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Eastman Kodak Company, Rochester, N.Y.
- Department, electronic, computer and camera stores, as well as mail-order and web retailers sold these cameras nationwide, from June 2000 through August 2002, for between $600 and $700.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Kodak has received 12 reports, including six in the U.S., of consumers who experienced an electrical shock while changing batteries, or installing or removing the memory card or USB cable. There have been no reports of serious injury.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.