CPSC, E-filliate Inc. Announce Recall of Extension Cords
Home product recall 02-162. Announced by CPSC on May 16, 2002.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on May 16, 2002. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should unplug the cords immediately and call E-filliate to receive a prepaid shipping label, to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Consumers may call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday. Consumers can visit www.cyberguys.com for information.
Which ones are recalled?
The recalled Ziotek brand extension cords are black and about one to two feet long. The letters “MSL” are imprinted on the cord’s three-pronged plug. The single-receptacle cords have the website, www.ziotek.com, printed on the cord; while the double-receptacle cords have the name “ZIO TEK” printed on the splitter. These extension cords were manufactured in China. Cords that have the letters “MSL” imprinted on the plug, but which also have a yellow “QC” label wrapped around the cord, are not included in this recall.
About 30,000 units, as CPSC gives them.
Ziotek brand extension cords.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by E-filliate Inc., Rancho Cordova, Calif.
- “Cyberguys” catalogs and the “Cyberguys” website (www.cyberguys.com) sold the extension cords nationwide, from January 2002 through March 2002, for between $2 and $3.
- Made in China, as the notice gives it.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
E-filliate has received one report of reverse polarity, though no one has been injured.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.