CPSC, Longwell Electronics Announce Recall of Power Cord Sets Sold with HP Inkjet Printers
Home product recall 02-115. Announced by CPSC on Mar 7, 2002.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Mar 7, 2002. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 2.5 million units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The connector can break, exposing electrical contacts and posing a shock hazard to consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using these printers immediately and contact HP for a free replacement cord.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For more information, consumers can contact HP at (877) 917-4378 anytime or visit the firm’s web site at www.hp.com
Which ones are recalled?
The gray, two-wire power cord sets with a LS-7C connector were sold with the following HP printers: HP Deskjet 800 series and 900 series, HP Photosmart 1000 series, 1100 series, 1200 series, and 1300 series inkjet printers. The name “Longwell” is molded on the plug between the blades.
About 2.5 million units, as CPSC gives them.
Power Cord Sets sold with HP Inkjet Printers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 3 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Longwell Electronics, Brea, Calif.
- Department, computer, office and electronic stores including Best Buy, CompUSA, Costco, Office Depot, Office Max, Staples and Wal-Mart stores sold the printers with the Longwell cord sets nationwide, between April 2001 and February 2002, for between $100 and $400.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
No injuries or incidents have been reported. This recall is being conducted to prevent the possibility of injury.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.